The Epitome of Culture

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Many businesses suffer from chronic dysfunction.  Leadership is neither visionary, nurturing nor extra motivating.

Then there’s Landscapes Golf Management.  The operator of more than 60 golf courses, country clubs and resorts is the antithesis of a polluted ecosystem rife with infectiously poor attitudes and behaviors, and shortfalls in productivity.

Proof positive is the company’s recent annual conference where team building, education, idea sharing and recognition of its most valuable assets – people! – were in high gear.

If you’re an owner of a public course, private club or resort of any shape and size, you’d want to outsource daily operations to a well-oiled team, one that’s trusted to treat your money with utmost prudency.

So, here we go with winners of Landscapes Golf Management awards announced during its recent annual conference:

  • The Broadlands Golf Course (Broomfield, Colo.) was honored as “Facility of the Year” for all-around achievement in guest services, operations, course conditions, marketing, sales and financial returns. Community relations via hosting a STEM-based learning lab for grade-school science students, refreshing the clubhouse and creating a new outdoor dining program helped The Broadlands realize strong operating profits.
  • Three Crowns Golf Club (Casper, Wyo.) won “Innovator of the Year” for its food-and-beverage creativity. It has become a popular community gathering destination not only on the pristine golf course but at The Refinery, the new restaurant in the remodeled clubhouse.  Three Crowns embodies Landscapes Golf Management’s “Find a Way” core value.
  • Leah Dickerson, Platteview Golf Club (Bellevue, NE.) was named “General Manager of the Year.” Under her leadership, the operation achieved marketing leading status in events, food and beverage and course conditions resulting in record-high membership, revenue and profit.  Dickerson’s longstanding career at Landscapes Golf Management saw her ascend from beverage cart attendant while attending college to assistant F&B manager, membership and event sales director, and ultimately to general manager seven years ago.
  • Doug Hausman, Dakota Dunes Country Club (Dakota Dunes. SD.) is “Superintendent of the Year.”  His 33 years at this operation saw him first assist course designer Arnold Palmer in 1991.  To this day, playing conditions and the property at large are immaculate, earning media-bestowed praise for the “best greens, tees and fairways” despite challenging weather elements.

Other award winners:

  • Ben Nelson Assistant GM of the Year – Melissa Good (River Run C.C.)
  • Golf Professional of the Year – Mike Picciano (Bull Valley G.C.)
  • Sales Professional of the Year – Jeremy Heizelman (Dakota Dunes C.C.)
  • Food and Beverage Director of the Year – Andrew Marco (Sioux Falls Golf)
  • FISH! Service Champions – Terry Lombardi-Nalls (Hillendale C.C.); Ron Jacoby (Crystal Woods G.C.); Jeff Kelly (King’s Deer G.C.)
  • FISH! Facility of the Year – Winchester C.C. (Private); Prairie Green (Public)
  • Safety Showcase – Three Crowns G.C., King’s Dear G.C., G.C. at Devils Tower
  • #Award (Social Media) – G.C. at Devils Tower
  • LGM Ambassadors of the Year – Stacey Bartko (Butler’s G.C.); Cat Clark (Sioux Falls Golf), Bruce Griebler (G.C. at Devils Tower), Jessica Chase (Corporate)
  • “Select” Facility of the Year – Beatrice G.C.
  • Most Improved Facility of the Year – Bull Valley G.C.

“Landscapes Golf Management stands for excellence and a culture-first mantra,” says Tom Everett, President of Landscapes Golf Management.  “Our conference celebrates teamwork, camaraderie, thought leadership and innovation which optimize performance at our golf courses and country clubs.”

In addition to the award presentations, learning and development sessions during the four-day event included wisdom from keynote speakers Bruce Rasmussen, retired Athletic Director at Creighton University and Kirsten Bernthal Booth, women’s volleyball coach at Creighton University and President of the American Volleyball Coaches Association.  The power of listening, caring and accountability were prevailing themes.

Leadership is the ability to achieve results through people.  Way to go, Landscapes Golf Management, way to go.

 

Rich Katz

Rich Katz is Founder and CEO of Katz Strategy, a golf business and marketing advisory firm. One of golf’s most networked executives for 30-plus years, he founded golf-marketer Buffalo Agency (now Buffalo Groupe), was agent to PGA TOUR players and held leadership positions at Billy Casper Golf. rkatz@katzstrategy.com.

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